Dr Maassarani & Partners

Towerhill Surgery, Ebony Way, Kirkby, Merseyside L33 1XT

Mingle for Shingles

We are celebrating 70 years of the NHS with a special event, with a medical twist.

Eligible patients born after September 2, 1942 and those aged 78 – 79 have been invited to:

Mingle for Shingles

Thursday, July 5
13:00 – 16:00
Tower Hill Community Centre, Ebony Way Kirkby

It is a chance to celebrate the NHS landmark birthday, gather over tea, coffee and cake, enjoy the vintage inspired music and dancing and get the shingles vaccination.

Thursday July 5th is also the 70th birthday of the NHS and we are inviting an eligible group of patients to join us for an afternoon of vintage inspired music, dancing, refreshments and cake.

Why Have the Shingles Vaccination?

NHS statistics state approximately 50% of all cases of shingles occur in adults 60 years of age or older. 1 in every 6 people older than 60 who get shingles will go on to develop severe nerve pain in the area that they had shingles in, this is called post herpetic neuralgia which can last months or even years. There is no effective treatment or cure for this pain.

The Zostavax vaccine reduces the risk of shingles by 51% and reduces the risk of post herpetic neuralgia by 67%. You only need the vaccine once.

Please note that some people may experience mild reactions after being vaccinated that can last a few days such as headaches, soreness, itching, redness or swelling where the injection was given. This is rarely an immediate reaction and so it shouldn’t spoil your enjoyment at the event.

Eligible patients will be called week commencing June 18 to be invited to the event, with confirmation letters posted out week commencing June 25. If you cannot make the event but would like the shingles vaccination, this can be arranged in surgery.

If you think you’re eligible for the vaccine and would like to attend, or you’d like to make an appointment to have your shingles vaccination in surgery please call our team on 0151 244 4595

Mingle for Shingles event July 5th


Low Carb Life Group Cookery Demonstration



The next Low Carb Life Support Group is due to meet on Thursday, July 5 at Melling Scout Hut (Caunce Hall) on Waddicar Lane.

This will be a special group meeting from 6pm to 8pm and will be hosted by Adam Franklin – the chef from local village pub, The Horse and Jockey.

Adam Franklin diabetic chef low carb chef

With rosettes under his belt and a host of award nominations, Adam started his career as a pastry chef before working all over the UK as a hospitality consultant to bars and restaurants.

Adam said: “My speciality is hearty, flavoursome dishes that warm and feed the soul. I am around food all day every day and have been for the best part of 3 decades. I feel like I had my 80 year lifespan allocation and just chucked it all into almost five decades. It was a shock, but not really a surprise, when I was diagnosed with type 2 diabetes in February 2018.”

Since February, Adam did his own research and embarked on a low carb diet. His numbers have improved and he has lost 3 stones in weight in the last four months.

“It’s not been easy going from eating all the carby foods I love to completely overhauling my diet. I’ve experimented with flavours and textures and come up with some foolproof ways to make dishes as tasty as possible – whether low carb or not.” said Adam.

Adam will be bringing his pots, pans and a host of ingredients along to Melling Scout Hut for the live cookery demonstration for our Low Carb Life patients. He will show how to make simple low carb swaps and also talk us through ways to jazz up meals with spices, herbs and condiments. There will be a chance to have a taste of his dishes too.

If you’d like to join us on 28th June, please email lee.panter@knowsleyccg.nhs.uk

For further information on the Low Carb Life support group click here

Low Carb Life Support Group


Join us every fortnight for our Low Carb Life support group for patients with type 2 diabetes.

If you’re looking to find out more about adopting a low carb diet to manage your diabetes, and find out how our current patients are doing on the diet, then consider joining us every other Thursday from 6pm to 7:30pm.

We don’t believe in offering prescriptive and forced advice when it comes to transitioning to a low carb lifestyle. We prefer to arm you with the latest research, real world stories and medical results from current patients and let you make up your own mind as to whether this could be the eating plan for you.

Transitioning to a low carb diet is often met with challenges from friends, family, colleagues and contacts. It tends to go against the ‘norm’ but we have seen first hand the incredible results our patients have had in a short space of time.

As Featured on the BBC


Dr Maassarani and 8 of our patients recently took part in a low carb, low GI trial where the first fortnight’s progress was filmed and featured on a recent BBC documentary The Truth About Carbs with Dr Xand Van Tulleken. In the first two weeks, the patients all reported a surprising average 7lb weight loss, but more importantly their blood results showed a reduction in their levels of HbA1C levels, reduction in fatty liver and there was no increase in low density lipid protein or total cholesterol, despite eating a higher fat diet.

In the original 8 patients, 3 reversed their type 2 diabetes, with some coming off their medication for the first time in 17 years – after just a fortnight of following the low carb plan!

It has been 7 months since the TV show was filmed and our original patients have been inspirational in their approach to the low carb lifestyle, making further health improvements.

Low Carb Life Support Group Meetings

Our patients wanted to maintain momentum by opening up the low carb lifestyle learning to other diabetic patients and their families through a support group setting.

Our Low Carb Life support group has recently welcomed a second wave of patients who we are supporting through the transition to a low carb lifestyle, to assist them in their management of their diabetes.

The group is open to patients of:

  • Dr Maassarani & Partners (Tower Hill & Melling Surgeries)
  • Cornerways Medical Centre
  • Roseheath Surgery
  • Halewood Surgery

We meet every other Thursday, upstairs at Tower Hill surgery from 6pm to 7:30pm, unless otherwise stated. For example, we may use other facilities for cookery demonstrations, but will always publicise this ahead of time.

Bring Your Partner

We encourage patients to come along and also bring their partner or family member (the people who cook most in the family!) to also understand the benefits of a low carb lifestyle and support you at home in between sessions.

The sessions are fun, informal and supportive in nature. Each session is different and may incorporate low carb documentaries, visits from low carb speakers and also live cookery demonstrations. The aim of each session is to present you with up-to-date information on living a low carb lifestyle, diabetes, cardiovascular disease and weight loss so that you can feel knowledgable and confident to change your nutrition for the good of your overall health.

If you would like to join us at the next Low Carb Life session, please email lee.panter@knowsleyccg.nhs.uk


PPG Cancelled


Patient Participant Group has been Cancelled for Tonight,  16th May 2018.

A further date will be confirmed in due course.

Thank you.

Low Carb Monthly Support Group Starts Wednesday May 9th!

We are delighted to announce that we have launched a brand new low carb support group at Dr Maassarani & Partners.

Taking place the second Wednesday of each month at Tower Hill Community Centre from 6pm, we are inviting patients with diabetes, or at risk of diabetes to come along and learn from patients who have reduced their blood sugar, avoided becoming insulin dependent, lost weight and are feeling amazing.

In November 2017, we were asked by the BBC to participate in an upcoming documentary about the effects of a low carb/low GI diet on patients with type 2 diabetes.

We took 10 patients through their paces and gradually introduced a new way of eating, supporting and monitoring their health and progress every step of the way.

The documentary is due to be screened in the coming weeks, and on the back of its success we have decided to create a FREE Low Carb Support Group for any of our patients looking to adopt this way of life.

Initially, we are inviting diabetic patients to join, however the group is truly open to all so if you have friends or family members who would like to attend, please feel free to bring them along.

Why Low Carb?

The BBC documentary introduced us to Dr David Unwin, a Sefton based doctor who has championed the positive effects a low carb diet has on patients with diabetes.

In 2014, he ran a hugely impressive pilot study with 19 type 2 diabetes patients. Publishing his findings in Practical Diabetes, the study lasted 8 months and 17 of the 19 patients had healthy HbA1c levels after adopting a low carb diet.

In addition to healthy HbA1c levels, adopting a low carb diet is said to have many positive benefits and not just patients with diabetes.

Adopting a low carb diet can:

  • reduce overall blood sugar levels
  • reduce frequency of hypo incidents
  • control and manage cravings better
  • lose weight
  • increase cognition
  • increase energy
  • improve sleep quality
  • improve sex drive
  • lower HbA1c
  • reduce medication

Success Story: Neil Dooley

One of our patients who participated in the BBC documentary is Neil Dooley, 52 from Kirkby.

In 2007 was diagnosed as Type 2 diabetes. “It ran in the family, my mum had it so it didn’t come as a surprise that I had it too.” said Neil.

Neil developed osteoarthritis in his knees and had to be medically discharged from his military career in 2013.

“Later, I got a job as a driver which was the worst thing. I was sedentary all day and despite the fact I knew I was at risk of diabetes I was eating so unhealthy. I lived off crisps, sweets, chocolate and junk and a chippy tea was the norm.” Neil’s weight piled on, increasing to 17 stones at his heaviest.

In late 2017, Neil was identified by Dr Maassarani as a patient who might be a great candidate for the documentary. Neil agreed straight away “I knew I was at risk of becoming insulin dependent. I had seen my brother go through that and I knew time was running out for me. So I said yes straight away.”

Not only did Neil embrace the low carb lifestyle and reduce his HbA1c but it had a knock on effect in other areas of his life. He has lost 1.5 stones in weight to date and lost inches meaning a whole new wardrobe of clothes has had to be bought!

Neil has also created a Facebook support group for others looking to lead a low carb lifestyle, sharing recipes and inspiration advice to others looking to improve their diabetes or manage their weight.

Most incredibly, after starting the low carb lifestyle, Neil found he had more energy and more motivation to start to exercise again. He started small with short runs, noticing an improvement in his knee pain. His osteoarthritis was downgraded in early 2018 and unbelievably, Neil went on to complete the Liverpool half marathon in March.

Neil is full of real-world advice, hints, tips and support for others looking to transition to a low carb lifestyle. We are delighted that Neil will join us to lead the monthly low carb group.


Watch Neil’s video here:  https://youtu.be/ji7l0aQV5yw


Monthly Low Carb Support Group – Join Us!

Our monthly low carb group aims to connect local people looking to adopt the low carb lifestyle to improve their diabetes, general wellbeing or lose weight.

It’s a proven fact that making a lifestyle change is easier with the support of others. You will also benefit from monthly health checks and measurements to monitor your progress.

It is a free group, led by myself and others who have successfully adopted a low carb lifestyle. Every month will be themed and feature interactive discussion, ideas share, film and documentary screenings, food tasting and inspirational speakers.

While we invite patients with or at risk of diabetes, the group is open to all patients of Dr Maassarani & Partners looking to improve their health and well-being.


If you would like to attend the first Low Carb Group meeting on Wednesday, May 9, 2018 at 6pm in Tower Hill Community Centre, or you have any questions, please email myself lee.panter@knowsleyccg.nhs.uk and register your interest as places are limited and allocated on a first come, first served basis.


I look forward to seeing you next Wednesday.


Lee Panter

Managing Partner/Low Carb Lifestyle Adopter!

Dr Maassarani & Partners

2018 Patient Participating Group (PPG) Meeting Dates

Wednesday 16th May 2018

Wednesday 18th July 2018

Wednesday 19th September 2018

Wednesday 14th November 2018


All to be held between 6:00pm – 7:30pm at Tower Hill in the Upstairs Meeting Room!


We look forward to seeing you there!!



Important Changes to the Ordering of your Repeat Prescriptions

Please see the important announcement from Knowsley Clinical Commissioning Group regarding the changes to ordering repeat prescriptions. These changes will begin from April 1, 2018.

Please make a note of how you can order your prescriptions from April.

Did you know? You can order repeat prescriptions online via Patient Access, the NHS 24 hour online system. If you have not yet registered for online Patient Access, please contact us here


What is changing?

The way the majority of patients order their prescriptions is changing, with the majority (not all) of patients expected to order their own medications directly with their GP practice.

What is NOT changing?

If you order your medication direct with your GP practice either in person or online nothing will change for you – continue to order in this way.

If you have your prescription collected from GP practice and/or delivered to your door this will not change.  This is something that community pharmacy offer to you as a patient – but we would advise you to contact them once you’ve ordered your medication to inform them so they know to collect, and for some patients, deliver your medications.

* You may be exempt from the changes if your community pharmacy already order for you and you receive one of the following:

– A blister pack

– A special order item

– Consider yourself unable to manage for medical reason (and have no family, friends or carers to support you), your own medications.

* contact your community pharmacy to discuss.

What do I need to do?

From the date stated on the letter from your GP practice you will have to order your own repeat prescription either in person at your surgery or via online services (and possibly over the phone for some patients).

Why is this happening?

Many commercial third parties (including community pharmacies) don’t contact patients in a timely manner before ordering medications on their behalf, with some not contacting patients at all.  This is a risky process which has resulted in inappropriate medication requests, caused GPs issues with increased queries, and has led to patients receiving old medications and excess stocks.

Supporting Information:

Many patients don’t know that their community pharmacy is only informed of changes to their medications if the patient chooses to tell them – it doesn’t happen automatically.

If a patient has an appointment somewhere other than their GP practice it takes several days for their GP to be informed of any recommended changes to the patients medications – it doesn’t happen instantly.

Many patients don’t know that once a medication leaves a pharmacy it can’t be reused for another patient.  Even if the medication hasn’t been opened and is still in date it has to be safely destroyed as the quality can’t be assured.

There is currently an estimated £1.5m – £2million of medications prescribed but never taken in Knowsley each year.  This could be down to patients not wanting to take the medications prescribed or not needing them every month.

Housebound or Mobility Issues?

If you are housebound or have mobility issues, with no internet access and no-one able to support you, contact your surgery as you may be eligible to order over the phone directly with your GP practice.

Ordering Online:

Patients can now register to order their repeat prescriptions online or via an app.  There are a few different platforms for online ordering but your GP practice can advise which are compatible.

Before registering you need to attend your GP practice (once) and it is best to take two forms of ID with you to gain a code to allow you to register.  (Please note the code only lasts 28 days – if not used to register in this time you’ll need to attend and attain another code).

Once registered you can order your repeat medications online, book appointments and also verify that your request has been actioned.

Ordering your own repeat prescription:

However you choose to order your repeat prescription we’d ask you to follow these good ordering guidelines to help reduce waste:

–         We recommend ordering your next repeat prescription when you have around 7 days left of your current supply.

–         Check quantities of tablets you have before ordering to avoid keeping excess stocks.

–         Try to order only the items you need that month – they’ll still be available to order next time.

–         Your GP practice needs 2-3 working days to process your prescription so make sure you order in time.

–         Make sure you allow extra time for your GP practice during bank holidays – as working days are reduced.

–         If ordering early for a specific reason (i.e. going on holiday) add a note to your request to inform your GP and avoid a delay.

–         If your community pharmacy delivers your tablets to you, ring them to inform them when you’ve ordered your repeat prescription with your GP practice, so they know.

If your medications all run out at different times or days speak with your pharmacist who can help to synchronise your medications to avoid this issue.

Electronic Prescriptions?   

The majority of prescriptions can now be sent electronically straight from GP practice to dispenser (pharmacy).  This reduces the risk of prescriptions being misplaced, stolen or lost.  We’d encourage patients to register for electronic prescriptions (EPS) with their community pharmacy.  Once registered for EPS with your community pharmacy, your prescription will be sent automatically to them once signed by your GP.  There are some medications that aren’t able to be sent electronically (Controlled Drugs) but your community pharmacy can advise you of these, if relevant, when you register with them.

Your medications and you: 

It’s very important that patients do their best to understand their medications and what they’re used for.  It really helps clinicians when they see a patient they don’t know (i.e. at A&E) if you can tell them what medications you’re prescribed and what for, as this may impact the treatment you need or can have.

If side effects, or suspected side effects, are being experienced these should be highlighted to the prescriber so that changes can be made to reduce or remove the side effects.

If medications are no-longer being used, speak to your doctor about them.  Don’t order and not take them as this can impact decisions about your future treatment.  Discuss any issues or concerns with your GP to agree a suitable treatment plan for you.

Your community pharmacy may be able to provide you with a Medicines Use Review (MUR) to discuss how you should take your medications to make sure you’re getting the most from them – ask them for more information or to request a review.

 Please remember to only order the amount of medication you need each month as this will help reduce medicines waste.

How to register for Patient Access – our online surgery service

Want to be able to book an appointment at any time of the day or night?
Want to order a repeat prescription without having to phone or visit the surgery?
Want to see your medical history at the click on a button?
You can with Patient Access – the online surgery service from Dr Maassarani & Partners.

Sign Up for Patient Access in 3 Steps


Step 1 – Getting Your Registration Codes

As the Patient Access online service is encrypted, security is of the utmost importance. Before you can register for the system, you must be issued with a unique access code from your GP practice.

We can generate your access code via the following ways:


Contact us by phone after 11am or email tower.hill@nhs.net to let us know that you would like to sign up for Patient Access.

Our friendly and helpful team will activate you on our system and you should receive a letter through the post with your unique Patient Access registration details.

At your next appointment/visiting the practice

If you have Photo ID and proof of address:

At your next appointment, let our reception team know that you would like to register for Patient Access.

Please be aware that due to the nature of medical data becoming available via Patient Access, your identity needs to be verified by our team. Please bring with you Photo ID and proof of address. If you have ID, our team will be able to print your registration details and email them to you, meaning you can register immediately.

If you don’t have Photo ID with you, not a problem. It just means you can’t register for Patient Access straight away. Once you’ve let our team know that you wish to register, a letter will be sent to you through the post with your unique Patient Access registration details.


Step 2 – Registering

Please note: Your unique registration details are only valid for 14 days so please try to register as soon as you can.

Once you have received your unique registration codes, visit www.patient-access.co.uk

Registering on a Phone

If you are viewing the website through a phone please click on create an account on the top right.

Registering on a Computer

If you are viewing on a computer or laptop, click on the green register button on the left.

Continuing the Registration

  • You will be asked if you have received a registration letter from your practice. Tick ‘yes’ (as long as you have, or you have been emailed your login details).
  • Add in your details and create a password.
  • As Patient Access contains your medical records, we advise that you create a strong password containing a combination of uppercase, lowercase letters, numbers and symbols.
  • Add in your contact details and set two security questions from the chosen examples.
  • You will now be successfully registered onto the system and your User ID will be displayed. Copy and paste your User ID at this point, or you may wish to make a note of it.


Step 3 – Signing In

Now you are registered with Patient Access it is time to sign in.

  • Click on the sign in button and paste in your username (which you copied from the previous screen).
  • Add in your password and click sign in.
  • From here you can check which appointments are available with a doctor of your choice at a surgery that is convenient to you.
  • You can also order repeat prescriptions using the service (please allow 2 working days).

Please note you will be automatically signed out of the Patient Access online portal after 5 minutes of inactivity.

If you have made an appointment using Patient Access and then cannot attend your appointment time, you can easily sign in to Patient Access to cancel and reschedule your appointment.

Should you experience any difficulties in registering for Patient Access, please speak to a member of our reception team who will be able to assist you.

Dr Maassarani & Partners

“Outstanding in everything we do”

Free Makeup Masterclass

Care Merseyside will be holding a Free Makeup Masterclass hosted by Jean Gray starts Monday 5th of March in Youth Room and is facilitated by Knowsley Community College for more information  Download this PDF by Clicking Here