Dr Maassarani & Partners

Towerhill Surgery, Ebony Way, Kirkby, Merseyside L33 1XT

What is a PPG?

The Purpose of our PPG

The PPG will:

  1. aim to promote co-operation and strengthen communication between the practice, patients and the wider community for the benefit of all;
  2. give patients and practice staff the opportunity to discuss topics of mutual interest in their own practice;
  3. provide a forum for patients and practice staff to improve and develop services within the practice by co-production;
  4. provide an opportunity for patients to make positive and constructive suggestions/ideas about the practice and specific medical conditions as an ‘expert’ or ‘experienced patient’;
  5. encourage health education activities within the practice;
  6. involve further patients from the wider population;
  7. involve patient participation in future commissioning of health provision.

Benefits for you as a Patient

The following are the key benefits that the PPG will provide for all patients:

  1. Patients will have a forum to suggest positive ideas and voice concerns
  2. Patients will benefit from improved communications between patients and staff
  3. Patients will have a better understanding and knowledge of the practice and its staff
  4. Patients will be empowered to be more responsible for their own health

Benefits for us as a Practice

  1. Strong cooperation and communication will allow up to date information to be given to patients
  2. The PPG will allow the practice to gain an understanding from the patient’s perspective.
  3. The practice will be able to plan services jointly with patients in order to increase their effectiveness
  4. The practice will be able to get help from patients in meeting targets and objectives
  5. The practice will have a forum to voice concerns, ideas and suggestions to patients.
  6. They will get closer to the community for whom they care.

Being Representative

A common criticism of many PPGs across England is that they are not representative of the practice population.  It is always going to be difficult to get a group that accurately reflects the demographics of our practice, and volunteer roles tend to attract those that have a certain level of confidence and free time, and have flexibility about working and earning money.

However, our PPG is there to make sure that the patient voice is listened to and not necessarily always to be the voice itself.   Therefore if you wish to share your views please contact our PPG Chair John on by filling out the form bellow or leave your comments with a member of the reception team.

The PPG are striving to have a mix of the following people:

  • Active volunteers – people with time and commitments to action decisions
  • Interested professionals – the doctors and administrative staff who work within and know the system and can be co-opted onto the group as required
  • Key supporters – people with influence within your locality, e.g. local councillors, community workers or business people who help raise the profile of the group, and improve the chances of the PPG finding financial or other forms of support
Share your views