Important Information 

Online Consultation Service 

The practice have launched a new online consultation service called PATCHs.  In order to consult with our clinicians remotely please click on the Online Consultation icon below and you will be redirected to our online consultation page.

In order to use PATCHs we would like you to create an account which would allow us to communicate more efficiently in the future about your healthcare.  Please note, we have limited appointments for online medical queries and you may find that this facility may not be available due to all appointments being taken.  However, over the coming months you will see that the number of appointments will increase as our team gain more experience in using the new system. You can also get advice and guidance on conditions, symptoms and treatments by using the “Find self-help and advice from the NHS” option.

If you would like to contact us about an administration query, for example fit (sick) note, ask about a hospital referral, or anything else admin related then please select the “Admin Request” button.  Please note, if you want to find out about recent test results or request a repeat prescription then you will need to do this by using the NHS App.  Please ask our digital assistant “Kaprice”, who will provide you with support on how to access and use the NHS App, by clicking this link here.

Many thanks for your cooperation.

The Practice Team


Online Consultation (Admin Queries)

Contact our admin team with administrative queries such as sick note requests and acute medication requests, with a reply within 5 working days 

Online Consultation (Medical Issues)

For non-urgent medical issues with a reply within 10 working days.

Online Services

Order repeat prescriptions and access your GP records online via the NHS App.


Register as a patient with the practice. 


Tower Hill Primary Care Resource Centre

Ebony Way

Kirkby, Liverpool

L33 1XT

0151 902 0010


St Chads Clinic

Kirkby, Liverpool

L32 8RE

0151 902 0010