Under the Freedom of Information Act 2000, the public has the right to request access to certain information held by public authorities, including GP practices.
✅ What information can you request?
You can request access to information about:
- The way our practice is organised and managed
- The services we offer
- The costs of services and funding arrangements
- Our policies and procedures
- Lists and registers we hold
👉 This applies to practice information only, not to personal medical records.
❌ What’s not covered?
- Personal medical records are not covered by FOI.
- To access your own health records, please see our Confidentiality & Medical Records policy (this falls under the Data Protection Act 2018 / UK GDPR, not FOI).
- Some information may also be withheld if it is confidential, commercially sensitive, or legally exempt.
📝 How to make a request
- FOI requests must be made in writing (by letter or email).
- Please send requests to:
📧 tower.hill@nhs.net - We will respond within 20 working days as required by law.
💡 Our Publication Scheme
We follow the model Publication Scheme set out by the Information Commissioner’s Office (ICO). This means much of the information you can request is already available via:
- Our practice website
- The NHS England website
- Or directly from the practice on request
✨ The Freedom of Information Act helps ensure the NHS is open, transparent, and accountable in the way it delivers services.